Multi-award winning, NHS approved wig supplier & hair loss specialist BOOK A HAIR LOSS CONSULTATION
Deliveries to England, Scotland and Wales – FREE shipping.
Unfortunately, we are unable to ship to Northern Ireland or Internationally.
We aim to dispatch orders the next working day but this is not always possible as we may not have the item in stock.
Please allow 7-14 days from the date of your order. You will be contacted by email regarding any delays.
Premium Recorded Delivery (DPD Local). Delivery requires a signature upon delivery.
A tracking number will be sent via email once the order has been dispatched.
Our policy lasts 7 days from the invoice date (the date we dispatch your order).
If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
This is due to the supplier requirement that we must return the wig to our supplier within 14 days of us ordering it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For personal hygiene reasons we cannot accept any item back that has been worn, styled, cut, coloured, sprayed or smelling of cigarette smoke. If this is the case the item will be returned to you and no refund will be given
You can return items to us within 14 days of receipt.
Due to the nature and hygiene of our products, ALL products must be unopened and in its original shipped condition for the return to be accepted.
Any products that have been opened or tampered with will not be accepted for a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To complete your return, we require a receipt or proof of purchase.
If you haven’t received a refund yet please contact us at sales@morganswigstore.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to:
Morgan’s Wigs Ltd
105-107 High Street
Prestatyn
Denbighshire
LL19 9AP
United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We strongly suggest that you send them back to us via a Trackable Service to ensure the safe return as proof of postage will not be accepted if we do not receive the goods.
Location: 29 -31 Lower Bridge Street, Chester, CH1 1RS
Call: 01244 637360
Appointments available:
Mon – Closed
Tue – Fri 10am – 5pm
Sat 10am – 4pm
Sun – Closed
Location: 105-107 High Street, Prestatyn, Denbighshire, LL19 9AP
Call: 01745 798747
Appointments available:
Mon – Thurs – 9am til late
Friday 9am – 5pm
Sat 9am – 3pm every other Sat
Sun – Closed
Location: Code Cosmetics 6 Clonmel Street, Llandudno, LL30 2LE
Call: 01745 798747
Appointments available:
Thursday 2pm – 7pm
Morgan’s are an award winning and NHS approved hair and beauty salon with an expertise in hair loss solutions. Rebecca and her team work with the very best products for hairdressing and hair loss, bringing you excellent hair care, whatever the need. Let yourself shine with Morgan’s.
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